Managed Services provides a comprehensive solution for managing critical IT infrastructure in order to ensure a consistent, high-level of system availability, performance, and security. By subscribing to Managed Services, your organization gains unprecedented visibility into the service quality and health of technology investments through Brixtel’s continuous monitoring of the network infrastructure, critical services, and other key components. While proactively managing service availability and performance, Brixtel identifies and resolves technical problems before they adversely impact your business operations.
- Managed Service Features At-a-Glance
- Fixed Monthly Fee Structure for IT Support
- 24/7 Help Desk Service
- 24/7 Network Monitoring and Management
- Automated Issue Ticketing, Resolution, and Accounting
- Comprehensive Service-Level Agreements
- Reporting Capabilities for Data, Voice & Security Systems
Managed Services delivers a completely integrated approach to solve daily operational technology support requirements on a fixed monthly fee.